What is the processing time for orders?
Orders are typically processed within 1-2 business days. You will receive a confirmation email once your order has been shipped.
What shipping options are available?
We offer standard shipping, with delivery times ranging from 5-7 business days. Expedited shipping options may be available at checkout for an additional fee.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number. Use this number to track your shipment through the carrier’s website.
What is your return policy?
We accept returns within 30 days of delivery. Items must be in their original condition and packaging. For more details, please refer to our Return Policy.
Do you ship internationally?
Currently, we only ship within [Your Country]. We are working on expanding our shipping options to include international locations in the future.
What payment methods do you accept?
We accept major credit and debit cards, as well as secure payment options like PayPal. Payments are processed through trusted gateways.
How do I contact customer service?
You can contact us via email at [your email address] or by phone at [your phone number]. Our customer service team is available Monday to Friday, from 9 AM to 6 PM (EST).
Can I cancel or modify my order?
Orders can be canceled or modified within 24 hours of purchase. Please contact customer service as soon as possible to request any changes.
What should I do if my item arrives damaged?
If your item arrives damaged, please contact us immediately with photos of the damage. We will arrange for a replacement or refund according to our policy.
Do you offer gift cards?
Yes, we offer digital gift cards in various denominations. They are delivered via email and can be used for any purchase on our website.